Last updated: [12/04/2026]

1. Introduction
[Oasis Dog Grooming] (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
By using our website, booking an appointment, or contacting us, you agree to the terms of this policy.
2. Information We Collect
We only collect information necessary to run our dog grooming services and communicate with you.
a) Information you provide directly

When using our contact form:

• Name

• Email address

• Phone number

• Any message you choose to send
   

When booking an appointment:

• Name

• Contact details

• Dog’s name, breed, age, and grooming requirements and other essental information

• Appointment date and time
   

When making a payment:

• Billing information

• Payment confirmation details (We do not store or have access to your full card details — these are processed securely by our payment provider.)
   

3. How We Use Your Information
We use your information to:

• Manage and confirm grooming appointments

• Respond to enquiries

• Process payments

• Send appointment reminders or updates

• Keep records for business and tax purposes

• Improve our website and customer experience

We do not sell or share your information with third parties for marketing.

4. Legal Basis for Processing
We process your data under the following lawful bases:

• Contract – to provide grooming services you have booked

• Consent – when you submit a contact form

• Legitimate interests – to manage our business and improve our services

• Legal obligation – for financial or tax record‑keeping
   

5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to keep your data safe.
Your information may be stored in:

• Our booking system

• Our email system

• Our payment processor’s secure platform

We only keep your data for as long as necessary to provide our services and meet legal requirements.

6. Sharing Your Information
We only share your data with trusted third‑party providers essential to running our business, such as:

• Booking software providers

• Payment processors

• Website hosting services

These providers are required to keep your information secure and compliant with UK GDPR.
We do not share your data with advertisers or unrelated third parties.

7. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve performance and user experience. You can control cookies through your browser settings.

8. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (in certain circumstances)

• Object to or restrict processing

• Withdraw consent at any time

• Request a copy of your data

To exercise any of these rights, contact us at: [oasisdoggrooming02@gmail.com]

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
[Oasis Dog Grooming] Email: [oasisdoggrooming02@gmail.com] Phone: [07957770343] Address: [6 St Hellens Road PO6 1HN]

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.